At Onware, we take our responsibilities to our customers seriously.
Security
Onware’s flexible security model provides multi-level user access through passwords to ensure the protection of sensitive project information. Users have read-only or read/write access to documents and records for which they have been granted permission and can remain unaware of all other materials in the database. For example, owner-prime consultant correspondence can remain invisible to the contractor or drawings can be issued as read-only to the consultants and contractors. Access can be configured on a per-project basis.
SSL
All information travelling between your browser and Onware is protected with SSL encryption.
Encryption
Certain information, such as passwords, are encrypted before being stored in the Onware database.
Microsoft Azure
For hosted customers, Onware uses Microsoft’s Windows Azure platform. We have chosen Azure because it provides superior security and redundancy features. You can visit the Windows Azure Trust Centre to learn more about Microsoft’s security, privacy and compliance practices.
Redundant servers
All Onware’s deployments to Azure make use of redundant storage and servers to keep your application and data available in case of hardware failure, these give a 99.9% SLA.
Backups
The data in your Onware database is stored using Azure’s SQL Database, which offers a 99.9% SLA. Data is backed up on a regular basis to a secure off-site location.
