Case Study: Expansion of the existing Peter Lougheed Centre Hemodialysis unit construction project involved doubling patient capacity and creating staff office and workspaces. The project team, comprised of Alberta Health Services (AHS), START Architecture Inc. (formerly HFKS Architects), and CANA Management Ltd., identified early on the importance of working together with a highly collaborative approach.
Stakeholders
Construction Manager
Contract Administrator/Prime Consultant
Client/Owner
Description
The project team recognized Onware’s strength in providing real-time collaboration, visibility to project documents, and automated processes, such as document review and notifications. As a result, they were very receptive to collaborating directly in Onware to aid in the successful execution of the project’s one-year deliverable. Onware’s project coordination is “really intuitive”, a CANA Management Ltd. team member commented to Michael Chu, Associate with START Architecture Inc. (formerly HFKS Architects).
The significance of the project team’s decision to collectively coordinate and collaborate was further emphasized with the emergence of the COVID-19 pandemic. In anticipation of increased emergency treatment, Alberta Health Services requested expediting the project by four weeks. Originally scheduled for completion in April 2020, the expanded Hemodialysis unit was successfully delivered in March 2020.
Utilizing Onware, the project team was able to easily manage contract administration for the hemodialysis unit construction. Tasks, such as monitoring and responding to project documents with full visibility, could be directly done within Onware’s system. “Onware assists [the] General Contractor and Owner [to] see things moving”, commented Michael Chu.
“Onware assists [the] General Contractor and Owner [to] see things moving.”
Michael Chu, START Architecture Inc. Associate
Using Onware’s real-time analytics, calculations such as average response times, are easily generated and effective in providing data-driven insights. For the PLC Hemodialysis unit project, the average response time for RFI’s is an impressive 2.08 days, with only one RFI exceeding 7 days to respond. Similar statistics are observed for the project’s Submittals, with an average response time of 3.20 days and less than 7% of the total Submittals exceeding 10 days in review.
Data-driven insights and early project completion are two examples of how using Onware’s contract administration software can facilitate successful collaboration between all project stakeholders.
Interesting Facts
- The hemodialysis unit construction project was completed one month ahead of schedule in anticipation of the need for emergency treatment spaces due to COVID-19 pandemic.
- Average Response Time is 2.08 days for RFI and 3.20 days for Submittals
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